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As a precaution to protect our employees from possible infection by Covid19, we stop all customer traffic in our rooms with immediate effect. This includes personal deliveries of goods and collections. Regular shipping is not affected by this and is currently proceeding according to plan and without delays. Our customer service team processes all inquiries at high pressure, but we ask for your understanding if delays occur, since our team is also partially affected by the closure of schools and daycare centers and sometimes works in the home office. Thank you for your understanding and stay healthy.


POL-Planet GmbH & Co. KG

Marie-Curie-Str. 2
79618 Rheinfelden

Phone: 07623460460

Fax: 076234604649


Registration Court: Freiburg, HRA 705565

VAT Id. Nr.: DE 318371719

represented by the personally liable partner:
POL-Planet Verwaltungs GmbH
represented by managing director: Marco Schuler

Registration Court: Freiburg, HRB 718096

EAR registration number: WEEE-Reg.-Nr. DE 73522922

The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at
We are ready to participate in extra-judicial dispute settlement proceedings before a consumer dispute resolution body.
The competent body in this matter is: Allgemeine Verbraucherschlichtungsstelle des Zentrums für Schlichtung e.V., Straßburgerstraße 8, 77694 Kehl am Rhein, Germany,

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* incl. tax, plus shipping